Refund Policy

Last updated: August 25, 2026.

We accept returns of defective and non-defective merchandise and we accept exchange requests. A change of mind, personal preference, or selection of the wrong item qualifies as a non-defective request. Damage, defects, incorrect items, missing parts, or a material difference from the description may also qualify.

All eligible merchandise must be new, unused, and in its original condition. Original packaging, labels, tags, and any supplied accessories must remain with the item. A return or exchange request must reach us within 30 days after delivery.

Returns are handled by mail. A free return label is included in the package, and there is no restocking fee. Before mailing anything, request authorization with the order number, checkout email, and an explanation. For damage, defects, incorrect items, or missing contents, also send photos or video of the product and packaging. Do not mail an unauthorized return.

Exchanges depend on available inventory. Once a refund is approved, we process it to the original payment method within 10 days. A financial institution may need additional time to post the credit.

Email: hungphame07ftta8gde@gmail.com

Mailing address: 2605 Reed Ave, Cheyenne, WY, 82001, US

Phone: (802) 891-9074